Deliver Business Results with Digital Employee Experience (DEX) Solutions

For many employees, their digital work experience is the only means they have to interact with their jobs and their colleagues. In fact, it’s the only work experience they know. Further, in a competitive job market, talented employees are more willing than ever to look at other opportunities, jumping ship when that experience isn’t satisfying.

It’s no longer sustainable for IT decision-making to be based on technical factors alone. Employers need to know how employees feel about their digital work experience. And they need the tools to do something about it when the experience isn’t optimal — and, in fact, may be degrading productivity and harming employee morale.

In this webinar, you’ll hear from guest speaker Andrew Hewitt, Senior Analyst at Forrester, about how a great DEX score equates to superior business results and improved employee retention. In addition, Andrew will discuss trends in the end-user experience management (EUEM) market and outline the six uses cases where a DEX platform has proven value:

Visibility
Strategic planning
Automation
Usage
Compliance
Sentiment

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